Privacy Policy

AC Movies (“AC Movies”, “We”, “Our” and/or “Us”) provides a platform that lets you access entertainment and enjoy various features available. We are proudly Australian owned and operated.

This Privacy Policy describes how We collect and process Personal Information about you, how We use and protect this information, and your rights in relation to this information. “Personal Information” is information that identifies, describes, relates to, or is reasonably capable of being associated with or linked to an identifiable individual or household, or a combination of pieces of information that could reasonably allow you or your household to be identified.

This Privacy Policy applies to your use of the AC Movies branded website (“Site”) and proprietary software applications and all associated features, functionalities, user interfaces, and content available within the Site (together with the Site, collectively, the “AC Movies Service”), and also governs Personal Information we may collect from or through your use of third-party social media services in relation to the AC Movies Service.

  1. INFORMATION WE COLLECT

We will collect the below-listed types of Personal Information about you from a variety of sources, including directly from you, from your use of the AC Movies Service, and from other sources, as described below:

1.1 Information We collect directly from you

The following are the categories of information that We collect directly from you when you provide this information in relation to your use of or account on the AC Movies Service.

  1. Identifiers, such as:
  2. Your personal details (for example, full name, profile picture);
  3. Your contact details (for example, email address); and
  • Your account login details (for example, your username and password);
  1. Internet or other electronic network activity information, such as information about your browsing behaviour on the AC Movies Service and expressed preferences;
  2. Inferences drawn about you from any of the Personal Information we collect, such as content preferences; and

1.2 Information We automatically collect from your use of the AC Movies Service

We may systematically collect the below-listed categories of information from and about your use of the AC Movies Service.

  1. Identifiers, such as unique identifiers for devices you use to access the AC Movies Service (for example, the IP address, an app/device identifier, user agent, and advertising industry standard unique identifier);
  2. Commercial information, such as certain information about your subscription on the AC Movies Service (for example, date and time) and content consumption history;
  3. Internet and other electronic network activity information, such as how and when you use or access the Site and AC Movies Service (for example, date and time of visits, pages you view, types and frequency of content or genres you view);
  4. Location inferred from IP address, such as the city and country from which the AC Movies Service was accessed;
  5. Other device information, such as certain technical information about your device relating to your browser type, language, local storage, your operating system and application version, device types, device model and manufacturer and your device operating system type and version; and
  6. Information collected using cookies and similar technologies. We and Our partners automatically collect information from cookies and similar technologies (for example, cookie IDs and cookie preference or consent settings), subject to your consent or opt-out, as applicable for your jurisdiction, to recognize you, track your behaviour on the AC Movies Service and your device.

1.3 Information We collect from other sources

We may receive additional information about you from third party partners, such as your activities on and off the AC Movies Service through partnerships and Our third-party advertisers.

  1. HOW WE USE PERSONAL INFORMATION WE COLLECT

Generally, We use the Personal Information We collect from you to provide you the AC Movies Service and to ensure you can use the AC Movies Service in a safe environment. We may use your Personal Information for the following specific purposes:

  1. Providing and Personalising the AC Movies Service

We may use your Personal Information to:

  1. enable you to access and use the AC Movies Service;
  2. authenticate your identity when you log in to the AC Movies Service;
  • determine your general geographic location to personalise the AC Movies Service and determine whether the content you have requested is available in your region;
  1. manage the accounts you hold with Us;
  1. Marketing

We and Our third-party service providers and/or business partners (“Our Partners”) may use your information to send you promotional and marketing communications, and other information regarding the AC Movies Service which may be of interest to you based on your preferences. For example, We may recommend to you certain content available on the AC Movies Service. Our avenues for direct marketing include in-app notifications, push notifications and email. From time to time, We, and Our Partners, may also use your information to administer surveys, questionnaires, or other promotional or market research activities or events managed by Us, Affiliates and/or Our Partners if you consent;

  1. Communication

We may use your information to contact you to respond to and resolve your support requests, questions and issues and to maintain and moderate the AC Movies Service;

  1. Security

We may use your information where necessary to assess risk and to investigate and prevent fraud, security issues, abuse and other malicious online activities on the AC Movies Service. We may also use your information to improve Our security measures;

  1. Research and services improvement

We may use your information to conduct research and analysis for further development of the AC Movies Service and to conduct customer satisfaction assessments, in an effort to understand your preferences and provide you with the best experience;

  1. Business performance analytics

We may use your information to conduct business performance analytics to improve the AC Movies Service offerings; for example, to better understand user preferences among various platforms on which the AC Movies Service is available (web, mobile devices, connected television);

  1. Legal

We may use your information to comply with legal obligations to which We are subject, to protect Our intellectual property (including but not limited to Our copyright and trademarks) or the intellectual property of third parties, to defend or enforce Our other legal rights and Our Terms of Use, to defend against any third party claims or actions, and to respond to requests or inquiries from regulators and law enforcement bodies;

  1. Application store services

We may use your information to process or fulfil any orders of transactions on the AC Movies Service made by you through an application store in accordance with their respective terms and policies. These application stores include Apple App Store (see Apple Privacy Policy) and Google Play Store (see Google Privacy Policy); and

  1. HOW WE SHARE PERSONAL INFORMATION
  2. We may disclose your Personal Information for business purposes to the following parties:
  3. Service providers

We share your Personal Information with Our service providers that perform business services and/or operations on Our behalf. For example, We may engage other companies to process secure payments, provide authentication services, detect and prevent fraud, abuse and other malicious online activities on the AC Movies Service, provide streaming and content delivery services, fulfil orders, perform analytics, send direct marketing communications, administer Our promotions and surveys, and support service email and messaging services;

  1. Business partners

We may share your Personal Information with Our Partners to carry out marketing activities and perform business services depending upon your selected subscription plan and/or your request. For example, We may partner with other companies to provide content, and targeted advertising services;

  • Law enforcement agencies, courts, regulators and government authorities

We may share your Personal Information with these parties where We believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect or assert Our rights or the rights of any third party; and

  1. Asset purchasers

We may share your Personal Information with any third-party that purchases, or to which We transfer, all or a relevant portion of Our assets and business. Should such a sale or transfer occur, We will use reasonable efforts to try to ensure that the entity to which We transfer your Personal Information uses it in a manner that is consistent with this Privacy Policy.

  1. The following categories of Personal Information may be shared with the parties listed above for the purposes described, except where otherwise specified above:
  1.           Identifiers;
  2. Commercial information;
  • Geolocation data;
  1. Other device information;
  2. Internet or other electronic network activity information;
  3. Cookies; and
  • Inferences drawn from any of the above information categories.
  1. Note about third-party websites

The AC Movies Service may contain links to other third-party websites. We encourage you to be aware of when you are visiting these other third-party websites and to understand their privacy statements, as We have no control over, and assume no responsibility for the data collection, privacy practices or the content of any of these third-party sites you may choose to visit.

  1. YOUR CHOICES AND YOUR RIGHTS OVER YOUR PERSONAL INFORMATION
  1. Your choices

You may in some cases have the option to decline providing Us with certain Personal Information. However, choosing not to provide information may impact your use of certain features or the AC Movies Service. Please find below some choices you have over your Personal Information:

  1. Account

You can change Personal Information in your account by accessing your Account and modifying the information. You are not required to provide any Personal Information to Us that is unnecessary for Us to provide the AC Movies Service to you;

  1. Marketing Communication

You can unsubscribe or opt-out of receiving direct marketing communications from Us by using the “Unsubscribe” link at the bottom of an email, by modifying your notification preferences in your “Subscription & Settings”, or by contacting Us through the AC Movies Service. Please note that even if you opt-out of receiving marketing communications, We may continue to send you non-marketing emails and other types of communications, as permitted by law, such as responses to your support requests, updates to our policies, or emails relating to your AC Movies Service account; and

  • Cookies

You may control the use of cookies for a particular browser or device through our cookie banner. If you choose to disable cookies, it may limit your use of certain features or functions on the AC Movies Service.

  1. Your Privacy rights

Subject to local law, you may have certain rights regarding Personal Information related to you that We have collected, as described below. If you would like to exercise such rights, send Us an email. Privacy rights requests will be honoured within the time required by local law, which varies among jurisdictions. Please note that We may require additional information from you and may charge administrative fee in order to honour your requests.

General privacy rights, including the right to request to:

  1. access your Personal Information – access or receive a copy of the Personal Information We hold about you;
  2. rectify the Personal Information We hold about you – correct inaccurate or incomplete factual information that we hold about you;

iii.         erase your Personal Information – delete Personal Information collected from you, subject to certain legal exceptions;

  1. restrict Our use of your Personal Information – limit our processing of your Personal Information to particular purposes or under certain circumstances;
  2. object to Our use of your Personal Information – applicable under certain circumstances;
  3. withdraw your consent – for any processing that is based on your consent;
  • receive your Personal Information in a usable electronic format and/or transmit it to an external party – right to data portability;
  • exercise privacy rights without fear of being denied goods or services – right to non-discrimination; and
  1. lodge a complaint – if contacting Us does not resolve your complaint, you have the right to make a complaint to your data protection authority.
  1. AUTOMATED DECISIONS ABOUT YOU

We may make automated decisions about you based on your Personal Information to select personalized offers, discounts, marketing communications or recommendations to send you based on your order history, browsing history, preferences, location, device type and means of payment. These types of decisions will not have legal or similar significant effects for you, but you can still contact Us for further information on these decisions.

  1. SECURITY

We care about the security of your Personal Information. We implement technical and organisational measures to ensure a level of security appropriate to the risk of processing for the Personal Information We process. These measures are aimed at ensuring the on-going integrity and confidentiality of your Personal Information. However, no company can guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of Our physical, technical, or managerial safeguards. You are also responsible to make sure that your Personal Information is accurate and that your password is unique, secure and not shared with any third-party.

  1. RETENTION

We will keep your Personal Information for as long as We have a relationship with you. We will only retain your Personal Information after this time if We are required to do so to comply with the local law, or if there are outstanding claims or complaints that will reasonably require your Personal Information to be retained.

  1. CHILDREN’S PRIVACY

The AC Movies Service is not intended for children (a) under the age of 18, (b) under the age of majority in any state or territory of residence, or (c) under any other prescribed minimum age for providing consent to data collection under local law. Our registration requires the user to certify that they are above the age of 18 or above the age of majority in their state or territory of residence. We do not knowingly collect Personal Information via the AC Movies Service from anyone under the age of 18 or under the age of majority in the relevant state or territory residence. If you are a parent or a guardian who believes that your child/ward who is under the age of 18 or under the age of majority in your state or territory of residence, has improperly provided Us with their Personal Information, please contact Us to remedy this situation.

  1. CHANGES TO THIS PRIVACY POLICY

We may modify or update this Privacy Policy from time to time. The most current version will govern Our use of your Personal Information and is available on AC Movies platforms, with the latest update date at the top of this Privacy Policy. Older versions are available upon request. We will notify you if We make changes that We think will have a substantial impact on your rights. Otherwise, you shall accept all changes or updates to this Privacy Policy by continuing to use the AC Movies Service after the changes or updates have taken effect.

  1. CONTACT US

If you have questions or concerns regarding the way in which your Personal Information has been used, feel free to contact Our Data Protection Officer by email.

Last Updated: May 3, 2024

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